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Generous employee benefits & discounts on RACV products & resorts
Join a national large & trusted Australian brand
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
An exciting opportunity has arisen for a Golf & Sport Attendantto join the our professional golf & sport team. In this role, you will perform golf & sport operations duties, assisting players to check in, prepare for tee off to play the course and working in the golf retail shop. At RACV Royal Pines Resort, our team go above and beyond to deliver great customer service.
This could be just the right role for you?
Reporting to the Golf & Sports Team Leader, you will deliver exceptional customer service to our members, guests and the general public. Our team are highly service orientated, engaged and qualified. Royal Pines is open 7 days week and your key responsibilities for the role include:
Managing members, guests and general public bookings & enquiries
Welcome players & guests with a smile & provide assistance in preparation for tee off
Coordinate, issue, clean, drive & maintain golf carts
Coordinate, issue & maintain sport hire equipment
Assist with course marshalling, driving range operations and organising golf events
Assist in the golf shop to open and close,



retail purchases & merchandising of stock
Demonstrating a sound knowledge of golfing rules and operations
What you'll need to be successful
Availability and flexibility to work a weekly rotating roster between 5am-7pm, including weekdays, weekends & public holidays
Experience in a golf course resort or golf & sport retail environment
Knowledge of golf course operations, rules & etiquette
Responsible Service of Alcohol Certificate, essential
Strong computer skills in Microsoft Office & MiClub, an advantage
Excellent communication, customer service & interpersonal skills to build a rapport with members & guests
Effective time management, positive attitude, attention to detail and work well in a team environment
Excellent grooming & personal presentation
We are Offering
Competitive hourly rate + penalties weekends & public holidays
Generous employee benefits and discounts on RACV products & resorts
Healthy team culture and employee of the month awards & recognition programs
Training, development and career progression opportunities
Uniform
Complimentary parking onsite
The RACV difference
If you're curious, we're always looking for the best and brightest minds to come aboard for the journey.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Golf Shop Assistant and whether any reasonable adjustments may be required.
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📌 Golf & Sports Attendant Grade 2 (Gold Coast)
🏢 RACV
📍 Gold Coast