About the Company
As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our .
Competitive salary | Parramatta based | 5 min from public transport hub
Work in a supportive team to meet crucial business goals
Join one of Australia's largest security companies and an Employer of Choice
About the Role
MSS Security is looking for a Rostering Coordinator (also known as Service Delivery Coordinators at MSS) where you will support a portfolio of clients to fulfil rosters, conduct and manage welfare calls, as well as provide excellent customer service to all stakeholders. Please note that this is an After hours opportunity with shifts starting 6pm to 6am, with work across weekdays and weekends.
What does the role involve?
Deliver exceptional customer service
Work as part of a team
Proven ability to cope under pressure
Think on your feet
Good knowledge and use of Microsoft applications
Desirable – Background in administration/Call Centre/Rostering or similar, and night shift experience.
About you
You are task driven and a self-motivated professional who is comfortable to handle service delivery under pressure and within time constraints.




You would have Demonstrated experience in rostering, administration, or contact centre
Highly developed communication and interpersonal skills
Professional phone manner
Willing to undergo a National Police Check
Willing to work from our Parramatta office.
Australian citizenship required as some of our clients are government clients.
Equal Opportunity
MSS Security is an Equal Chance Employer, valuing the unique backgrounds, experiences, and contributions of each person. We encourage and celebrate diversity. We are proud to:
be certified by the Workplace Gender Equality Agency
be a partner and supporter of Veterans employment
honoured to have an endorsed INNOVATE Reconciliation Action Plan.
About MSS Security
As one of Australia's leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation's highest profile mining and resources companies.
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📌 Rostering Coordinators - After Hours (Sydney)
🏢 MSS Security
📍 Sydney