Job Description
Canning Vale, Western Australia ****, Australia
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Full time Permanent Mid-level Senior
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Posted 27 Aug ****
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Description
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Parts Salesperson
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Customer Service | Internal Sales | Engineering Industry
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Ox Engineering is looking for a proactive and customer-focused Parts Salesperson to join our growing team in Canning Vale.
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This role is responsible for managing customer parts enquiries from initial request through to quotation, order processing and fulfilment.
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You'll work closely with customers, purchasing, stores and production to ensure orders are delivered accurately and on time.
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This is an excellent opportunity for someone with strong customer service, internal sales or salesadministration experience who enjoys problem-solving, building relationships and keeping things moving.
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Why Join Ox Engineering?
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Stable, long-term position with a growing WA-owned business
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Monday–Friday role with consistent hours
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Supportive and collaborative team environment
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Variety across customer service, sales and operations support
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Opportunity to develop technical product knowledge
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Clean and professional office and workshop environment
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Be part of a business supplying the mining, drilling, transport andprocessing industries
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The Role
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As a Parts Salesperson, you'll be the key point of contact for customer parts enquiries and orders.
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You'll prepare quotations, process orders and coordinate internally with purchasing, stores and production teams to ensure customer requirements are met efficiently and accurately.
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Key Responsibilities
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Receive and review customer parts enquiries and requests
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Prepare and issue customer quotations
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Review customer purchase orders and confirm pricing and lead times
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Raise and process accurate sales orders
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Create work orders and purchase orders to support customer requirements
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Coordinate with purchasing, stores and production teams to ensure timely fulfilment
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Monitor order progress and provide customers with updates
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Follow up outstanding quotations and customer enquiries
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Communicate delays, shortages or changes to customers promptly
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Assist with resolving supply issues, damaged goods and order discrepancies
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Maintain accurate customer and order records
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What We're Looking For
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Previous customer service, internal sales, sales administration or similar experience
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Strong communication and relationship-building skills
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High level of accuracy and attention to detail
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Good computer and administrative skills
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Ability to manage multiple priorities and deadlines
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Professional and proactive approach to customer service
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Ability to work effectively with multiple internal departments
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Experience within engineering, manufacturing, mining, automotive or industrial industries
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Experience using ERP or business management systems
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Mechanical aptitude or technical product knowledge
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Parts interpreting experience
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Experience with the mineral or water well industry
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About Ox Engineering
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Ox Engineering is a WA-owned manufacturer supplying custom-engineered products and solutions to the transport, mining, exploration, drilling and processing industries.
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Our team is committed to quality workmanship, practical problem-solving and delivering outstandingoutcomes for our customers.
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As we continue to grow, we're looking for people who share our values and want to build a long-term career with us.

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