Responsibilities
Build trusted client account relationships with Accenture and Microsoft stakeholders and clients
Lead sales, revenue, delivery oversight, and client satisfaction for Microsoft-focused deliverables
Create, own, execute, and maintain strategic business growth plans on the Microsoft platform across client accounts
Act as a Microsoft advisor and primary contact for clients and Accenture Account Leadership
Build and manage Microsoft relationships with client C-suite stakeholders
Manage strategic client relationships through account teams
Develop and implement relationship management plans for complex existing accounts
Identify customer outcomes and needs, introduce internal specialists, analyze customer data, and develop customer requirements
Develop solutions and generate opportunities through partner relationships
Provide delivery oversight and deal support
Lead Microsoft strategy development and implementation across client accounts
Champion Microsoft AI and innovation initiatives and ensure resources are available
Build credibility as a trusted advisor through Microsoft product knowledge and consulting expertise
Direct cross-functional teams designing tailored Microsoft solutions, products, services, and contractual terms
Oversee pricing strategies, contract terms, and risk controls for RFPs, tenders, and bids
Identify opportunities to expand customers' Microsoft footprint
Develop and execute customer-specific renewal strategies
Requirements
7+ years of customer management and/or enterprise sales experience
Demonstrated success managing strategic client relationships and driving growth in a service-based sales environment




7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy
Familiarity with the Microsoft technology stack
Foundational or higher-level Microsoft certifications strongly preferred
5+ years of experience working with the required industry verticals
Ability to articulate Microsoft's differentiation story within the relevant industries in relation to at least one other major cloud provider
Education and/or experience in the relevant field/business
Core Competencies
Demonstrates expertise in managing strategic client relationships and driving growth through Microsoft solutions, with a solid focus on customer satisfaction and delivery oversight. Proven ability to lead cross-functional teams and develop tailored strategies that align with client needs and industry standards.
Highest-signal resume keywords
Customer Management
Enterprise Sales Experience
Microsoft Technology Stack Familiarity
Microsoft Certifications
Strategic Relationship Management
ATS Optimization Keywords
Hard Skills
Sales Strategy Development
Delivery Oversight
Contract Management
Risk Control
Data Analysis
Solution Development
Account Management
Revenue Growth
Client Satisfaction
Cross-Functional Team Leadership
Soft Skills
Relationship Building
Communication
Advisory Skills
Credibility
Collaboration
Certifications & Qualifications
Microsoft Certifications
Industry Keywords
Service-Based Sales
C-Suite Engagement
Microsoft AI
Cloud Provider Differentiation
Industry Verticals
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📌 Technology Account Lead – Utilities (Melbourne)
🏢 Jobtailor
📍 Melbourne