Job Category: Banking and Financial Services
Through the merger of Bank Australia and Qudos Bank we're creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we're building on the strong foundations of our history and shared values as we bring together the best of both banks.
We currently have an entry-level traineeship available at our Kew branch. Our traineeships are full time for 12 months and provide a outstanding opportunity for individuals who have limited work experience and have not undertaken study since finishing school.
Bank Australia offers a high quality traineeship program in a supportive environment. Trainees will experience working in a qualified and successful banking organisation dedicated to responsible banking while undertaking a Certificate III in Financial Services.
We have big plans to become Australia's leading purpose-driven bank.
As a certified B Corp, we're part of a global business community who meet the highest social and environmental standards, balancing profit and purpose.
Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
We offer flexible working options, competitive salary and 13% super.
Our staff have access to a range of meaningful perks to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.




We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.
What you will be doing
Develop and refine your customer service skills (interpersonal, verbal and written)
Improve your administration, time management and problem solving skills
Gain a good working knowledge and understanding of banking practices, policies and processes
Build a solid foundational understanding of the banking sector
Learn new systems and banking processes
Be part of and experience a skilled work environment
Complete the Financial Services Reform Act (FSRA Tier 2) certification, enabling you to establish client relationships and analyse needs, negotiate client solutions, general and personal advice on general insurance
Complete the Certificate III in Financial Services.
What you will bring
Demonstrated dedication to outstanding customer service focus and delivery




Adaptability and ability to prioritise work to meet deadlines
A strong work ethic and skilled presentation
Ability to work independently as well as part of a team
Flexibility and valuable attention to detail
Some administration skills and experience highly desirable
Positive and flexible attitude and desire to develop, learn and expand skills
Good level of PC literacy
Commitment to Bank Australia's purpose, aspiration, values and brand as well as the B Corp ethos.
A salary will be paid in accordance with the Banking, Finance and Insurance Award ****.
By submitting an application you agree to Bank Australia's Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.
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📌 Financial Services Trainee (Melbourne)
🏢 Bank Australia
📍 Melbourne