11 Sep
|
Inter IKEA Systems
|
New South Wales
11 Sep
Inter IKEA Systems
New South Wales
Job Description
IKEA is seeking an Intraday Specialist in NSW, Australia, to monitor and optimise real-time contact centre performance. You will track key metrics, coordinate short-term staffing actions, and provide data-driven insights to improve service levels and efficiency.
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Join a diverse Workforce Management team and collaborate with Operations Leaders, Scheduling Specialists and wider stakeholders to ensure optimal capacity and customer experience across channels.
📌 Real-Time Intraday Workforce Analyst (New South Wales)
🏢 Inter IKEA Systems
📍 New South Wales