ROLE PURPOSE
The Hospitality & Events Coordinator provides strategic leadership and operational oversight of food and beverage services at Hunter Sports Centre, ensuring high-quality, safe, and customer-focused experiences across daily café operations and event-based role combines hands-on food preparation and service delivery with staff coordination, supplier engagement, and continuous improvement. The Coordinator plays a key role in aligning hospitality services with community needs, health and wellbeing goals, and Organisational standards, while fostering a culture of excellence and innovation.
CORE ACCOUNTABILITIES
1. Service Delivery & Event CoordinationLead the planning and delivery of daily café operations and event-based catering, ensuring consistent, high-quality service aligned with customer expectations and health-focused objectives.Coordinate event logistics including rostering, room preparation, RSA compliance, and food safety protocols.
2. Food Preparation & ComplianceOversee food preparation and presentation to ensure freshness, quality, and visual appeal.Maintain compliance with food safety standards, including holding and actively fulfilling the responsibilities of a Food Safety Supervisor. Conduct scheduled audits and inspections of the commercial kitchen, food storage, and equipment to uphold hygiene and safety standards. Monitor and document cleaning schedules, temperature logs, and corrective actions to ensure full compliance and uphold hygiene and safety standards.
3. Staff Coordination & Development.Coordinate the recruitment, onboarding, rostering, and performance of café and event staff.Provide leadership and mentoring to foster a positive team culture and continuous improvement in service delivery.
Coordinate stock ordering,



inventory control, and supplier relationships to ensure cost-effective procurement and consistent supply. Conduct regular stocktakes and test the market to ensure value for money and quality assurance. Ensure all food items are stored according to food safety guidelines, with regular audits of storage areas and temperature logs.
5. Menu Development & Customer FocusDevelop and review menus that cater to diverse customer needs, including healthy options for gym users and tailored offerings for events such as school carnivals and conferences. Gather feedback and monitor trends to enhance customer satisfaction and engagement.
POSITION TITLE Hospitality & Events Coordinator
REPORTS TO Business Operations Manager
Award Fitness Industry Award ****
CLASSIFICATION AND SALARY
38 Hours – Salary Position
EFFECTIVE DATE 1 September ****
Position Statement
Contribute to the preparation of the annual budget and monitor financial performance against key performance indicators. Implement strategies to optimise revenue, manage costs, and ensure the sustainability of food and beverage operations.
7. Facility Oversight & KPI MonitoringEnsure the café and kitchen facilities are clean, safe, and operationally efficient. Develop and maintain cleaning schedules for all areas, including front-of-house, kitchen, storage, and waste management zones,



ensuring facilities are prepared and compliant at all times.
The incumbent is required to undertake other duties, projects or tasks as directed, which are within their skills, competence and training, and undertake job-specific training and development.
The position will require:
On call work
ESSENTIAL CRITERIA
Certificate III in Commercial Cookery or equivalent qualification in food preparation
Current NSW Food Safety Supervisor Certificate
Valid RSA/RCG competency card
Demonstrated experience in hospitality supervision, including café operations and event-based
Strong leadership skills with experience in staff rostering, training, and performance management
Proven ability to manage stock, liaise with suppliers, and implement cost-effective procurement practices
Experience in menu development tailored to diverse customer needs (e.g. health-conscious, event-specific)
Excellent communication and customer service skills
Ability to contribute to budget planning and monitor performance against KPIs
Willingness to work flexible schedule including weekends
Current Senior First Aid Certificate
Current NSW Working with Children Check
Current Class C Drivers Licence
PUAFER005 – Operate as Part of an Emergency Control Organisation (or willingness to obtain)
PUAFER008 – Confine Small Emergencies in a Facility (or willingness to obtain)
DESIRABLE CRITERIA
Tertiary qualification in hospitality management, event management, business administration, or a related discipline
Barista experience and familiarity with high-volume coffee service
Experience in catering for large-scale events or corporate functions
EMPLOYEE NAMESIGNATUREDATE
#J-*****-Ljbffr

📌 Hospitality & Events Coordinator (Newcastle)
🏢 Hunter Sports Centre
📍 Newcastle