Job Description
State Government of Victoria, Australia seeks an Operations Manager to lead a team of Team Managers in implementing and monitoring strategies that drive call centre performance. You will also oversee roster systems to ensure targets are met and coordinate data-driven improvements for client outcomes.
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The role emphasizes flexibility and cross-functional collaboration across metropolitan, rural and regional settings, with a focus on delivering reliable services to Victorians in housing and related
📌 Housing Call Centre Ops Lead Kpi Driven (Victoria)
🏢 State Government Of Victoria, Australia
📍 Victoria
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