Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with lived experience of mental health and disability and people who identify at LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.
Full time ongoing role in Mackay, Queensland SCHADS Level 4 ($***** per hour) + Leave loading + Salary packaging advantages
Support individuals on their recovery journey following a suicide attempt
If you're passionate about engaging with the community and building connections with those impacted by suicide, this role is ideal for you!
The Program
The Aftercare service offers non-clinical support, focusing on providing practical psychosocial assistance to individuals experiencing a suicidal crisis or those who have attempted suicide. The aim is to prevent suicide by offering care and practical support that fosters safety and aids in recovery.
About your new role
As a Support Coordinator, you'll play a key part in intake and assessment processes, supporting individuals referred to Wellways. Your role will involve delivering non-clinical care and personalized practical assistance to consumers and their families for the first three months following a suicide attempt. In this vital position, you will help Aftercare participants develop safety and support plans and provide guidance to ensure they remain connected to crucial services during this critical period. Leveraging your expertise, you'll engage with vulnerable groups out in the community and enhancing social connections.
To succeed in this role,




Have relevant qualifications or commensurate experience in working in the mental health or community services sector, generally a minimum of Certificate IV qualification
Experience in working with people bereaved through suicide or experience in dealing with severe personal trauma
Strong written and verbal communication skills, with the ability to work with diverse backgrounds
Police Records Check
Driver's License with willingness to travel
Blue Card – Working with Children Check
NDIS Worker Screening Check
NDIS Workers Orientation Module – Quality Safety and You – free online course
What we can offer you
A purpose driven culture where people can thrive, everyone is respected, and differences are valued
An equitable, diverse, and socially inclusive work environment
Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
Meal and Entertainment allowance via salary packaging up to $2,650 per annum
Receive 17.5% leave loading every time you take annual leave
Paid parental leave after 12 months of ongoing employment
Access for you and your family to our Employee Assistance Program




For a confidential discussion about the role, please contact Rona Graffunder via email at
Candidates may be interviewed and selected prior to the closing date
Applications Close 04/10/2026
Culture
We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential.
We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels.
We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.
Wellways is a leading not-for-profit mental health and disability support organisation operating in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care and reach more than **** people each year. Our **** staff work to create an inclusive community where everyone can imagine and achieve their hopes and potential.
We connect people, strengthen families and transform communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing.
Our Practice Principles guide how we work and interact with participants and partners, with our colleagues and within our communities. To see our Practice Principles poster visit
Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment
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📌 Support Coordinator - Aftercare (North Mackay)
🏢 Wellways Australia
📍 North Mackay