PropertyMe is Australia's leading real estate platform seeking a Customer Success qualified to drive retention, adoption and expansion across the customer base. You will work across health-score based triggers and lifecycle signals, not in fixed portfolios, to engage customers at scale with high impact.
You will own retention, handle renewals and downgrades with empathy, and uncover growth opportunities by translating usage data into timely conversations that help property managers succeed.
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📌 Proactive Customer Success Lead: Retention & Growth (New South Wales)
🏢 Property Me
📍 New South Wales
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