Senior Education & Teaching Support Manager- Faculty of Medicine & Health
University of New South Wales
Australia, NSW
Sep 8, ****
About University of New South Wales
At UNSW, we take pride in the broad range and high quality of our teaching programs. Our teaching gains strength and currency from our research activities, strong industry links and our international nature; UNSW has strong regional and...
Employment Type: Full Time; 35 hours per week
Duration: Continuing
Remuneration: Competitive Remuneration Package - Senior Appointment
Visa sponsorship is not available for this position. Candidates must hold unrestricted work rights to be considered for this position.
Position Summary
The Senior Education & Teaching Support Manager is a senior strategic leadership position within UNSW Medicine & Health, providing Faculty-wide leadership and operational oversight of education, teaching and student experience support during a significant period of educational transformation. As a member of the Faculty's senior professional leadership team, the role leads the development and implementation of a future-focused operating model, bringing together teaching support, education and student support, and education development functions to deliver high-quality, consistent and sustainable services across schools, programs and campus-based environments.
A key focus of the position is transformation and change leadership, service integration and operational excellence. Working closely with senior academic and professional leaders, the role will redesign service delivery models and workflows, strengthen governance and consistency, optimise workforce deployment, and embed technology, automation, AI-enabled tools and data to support scalable and contemporary ways of working. The position will provide strategic leadership and oversight across a significant portfolio of transformative initiatives, including:
Faculty-wide curriculum transformation and implementation of program-level assessment
Transition to a Flex-Semester calendar




Replacement of the eMed platform and implementation of the Risr ePortfolio
Implementation of the University's future Learning Management System
Expansion of clinical placements and work integrated learning across Health Sciences programs
Growth in hospital-based and simulation-based learning activities across multiple health disciplines
Establishment of a graduate-entry Nursing Program
The role also provides significant workforce leadership, leading and developing a high-performing management team and building the capability, structures and workforce plans required to support future education models and changing service requirements.
The Senior Education & Teaching Support Manager provides strategic advice to Faculty leadership on education operations, workforce planning, organisational capability and service delivery, while overseeing integrated Faculty-wide support across teaching operations, assessment, curriculum administration, academic quality, accreditation, student experience and work integrated learning. Through solid partnerships across the Faculty, University and external clinical and education networks, the role will foster a culture of collaboration, innovation, accountability and continuous improvement while ensuring education services remain responsive, efficient and focused on outstanding educational and student outcomes.
Relevant tertiary qualification and extensive senior leadership experience in higher education or a comparable complex environment.
Demonstrated success leading large operational portfolios and multidisciplinary teams.
Significant experience leading organisational transformation,



service redesign and change management initiatives.
Proven experience developing and implementing strategic plans and operating models.
Demonstrated ability to lead large-scale operational change associated with technology implementation and business process transformation.
Extensive experience managing complex stakeholder environments and influencing senior leaders.
Strong understanding of higher education teaching, curriculum, student administration and quality assurance frameworks.
Demonstrated capability in workforce planning, resource management and organisational development.
Experience leading educational transformation programs within a university environment.
Experience implementing major enterprise technology platforms supporting teaching and learning.
Understanding of clinical education, placements and health professional accreditation requirements.
Experience using technology, data analytics and AI-enabled solutions to improve service delivery and operational efficiency
Please refer to the position description for full details.
Benefits and Culture:
UNSW offer a competitive salary and access to a plethora of UNSW-perks including:
17% Superannuation contributions and additional leave loading payments
10 days paid cultural leave per year
Additional 3 days of leave over Christmas period
Discounts and entitlements (retail, education, fitness)
More information on the great staff benefits and culture can be found here
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
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📌 Senior Education & Teaching Support Manager- Faculty Of Medicine & Health (Sydney)
🏢 University Of New South Wales
📍 Sydney