Job Description
Purpose
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As the Front Office Supervisor, your responsibility is to craft unforgettable experiences throughout the guest journey, from check-in to check-out. Your leadership will inspire and guide your Front Office team, ensuring the hotel operates seamlessly.
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Primary Responsibilities
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Take the helm and guide the front office's day-to-day operations with expertise
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Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere
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Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
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Contribute to roster planning and preparation
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Embrace authenticity and let your unique self-shine in every shift
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Skills and Experience
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A background in Hotel Operations, ideal for someone eager to take the next stride towards a leadership position
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Proficiency in using reservation and property management systems is a plus
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Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
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Masterful in the art of communication, both written and spoken
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Capable of embracing a adaptable rotating schedule, including nights, weekends, and public holidays
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📌 Front Office Supervisor (New South Wales)
🏢 Accor Apartments and Realty
📍 New South Wales