Site
Fixed Operations Manager – Westpoint Autos Seventeen Mile Rocks
OTE $160,000+ | Multi-Brand Workshop | Leadership Chance
Lead high-performing service teams across one of Queensland's most respected automotive dealer groups.
Westpoint Autos is seeking an experienced and driven
Site
Fixed Operations Manager
to join our Seventeen-Mile Rocks Service Department. Representing a range of leading automotive brands including
Nissan, Hyundai, Suzuki, Isuzu UTE, GWM, Mahindra and more
, this role offers the opportunity to step into a senior leadership position within a growing organisation known for strong internal career pathways and industry-leading support.
Our dealerships operate
busy, high-volume workshops
, delivering exceptional service to thousands of customers each year. Asthe
Site Fixed Operations Manager
, you will take ownership of the service department operations, used car operations and 4x4 accessories business, ensuring strong workshop performance, outstanding customer experiences, and effective leadership of technical and customer-facing teams.
What You'll Be Responsible For
Leading the day-to-day operations of a busy dealership service department, used car department and 4x4 business
Managing and mentoring Service Managers, Parts Staff, Technicians, Service Advisors and Administrative staff
Driving departmental performance against OEM and internal KPIs
Ensuring high levels of customer satisfaction, retention and service quality
Collaborating with Service, Parts, 4x4 Accessory and Used Car teams to maximise efficiency
Monitoring workshop productivity, labour recovery and profitability
Identifying opportunities to improve processes and grow departmental performance




Maintaining compliance with manufacturer standards and company policies
What You'll Bring
Previous experience as a
Fixed Operations Manager or Senior Service Manager
within a multi franchised dealership environment
Proven leadership capability managing technical and customer service teams
Strong commercial acumen with experience managing budgets and KPIs
Excellent communication, leadership and people development skills
Strong organisational and time management abilities
A commitment to delivering outstanding customer service
A proactive, hands-on leadership style
Benefits
OTE $160,000+++ with Competitive Salary + Performance Incentives + Company Car
Work with leading global automotive brands
Ongoing training and professional development
Genuine career progression within a growing dealer group
Supportive family-owned business culture that values its people
Since
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, Westpoint Autos has grown into one of Queensland's most respected automotive groups, employing hundreds of people across multiple dealerships and representing some of the world's leading automotive brands.
Westpoint Autos is an Equal Opportunity Employer.
We represent both new and used vehicles from top and emerging brands, including Nissan, Hyundai, Suzuki, Isuzu, LDV, GWM, SsangYong, Mahindra, MG, JAC Motors, Subaru, Renault, Mercedes, Mazda, Darra 4x4, WPA EV and WPA SV.
Our commitment extends past selling cars, we provide exceptional customer support through our spare parts and service departments. As a team member, you'll join a supportive, innovative workplace with growth opportunities. We actively support the Brisbane community through local schools, charities and sporting clubs, making a positive impact both on and off the road.
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📌 Site Fixed Operations Manager (Brisbane)
🏢 Westpoint Autos
📍 Brisbane