We have an exciting opportunity for an experienced Clinical Quality and Compliance Partner.
Lead quality and compliance across Aged Care Services
Work within a collaborative team
Partner in delivering excellence in quality care
Doutta Galla Aged Services is a leading not‐for‐profit provider of residential and in‐home aged care services. The Clinical Quality and Governance Partner plays a critical role in supporting safe and effective care across Doutta Galla. Reporting into the Chief Governance Officer, this is an important role within the organisation.
Working across Residential Aged Care Homes and Home Care services, you will lead quality and compliance activities, support registration and audit readiness, and partner closely with clinical and operational teams to achieve strong clinical outcomes and regulatory compliance.
About the Role
As the Clinical Quality and Compliance Partner, you will:
Conduct clinical audits, internal gap analyses and risk assessments
Lead incident management processes including root cause analysis, depth case reviews and investigations
Manage complex complaints, including matters involving families and regulatory bodies
Maintain and review policies, procedures and clinical documentation within centralised systems
Provide education and coaching to staff on quality systems and continuous improvement methodologies
Monitor legislative, regulatory and standards updates, ensuring organisational awareness and response
Support aged care registration renewal and external audit processes
Assist local teams during audit, monitoring and assessment visits
Develop and monitor corrective action plans in response to observations or nonconformances
About You
You are a proactive and collaborative clinician who brings:
Essential Qualifications
Current AHPRA registration as a Registered Nurse (Division 1)




Postgraduate qualification or professional certification in health care quality or governance
Key Skills and Experience
Demonstrated experience in a similar quality, governance or compliance role within the aged care sector
Strong knowledge of the Aged Care Act ****, Strengthened Aged Care Quality Standards, NDIS Practice Standards and NQSHSS
Proven experience in clinical audits, risk management, incident investigations and complaints management
Strong analytical, organisational and project management skills
Excellent written and verbal communication skills with the ability to influence and build relationships
Experience managing compliance systems, policies and clinical data systems
About Us:
Doutta Galla Aged Services is a not-for-profit aged care organisation with over 30 years' experience caring for people from all backgrounds.Diversity and inclusion aren't just words, they shape the everyday experience for our residents and staff. At Doutta Galla, we foster a genuine culture of care, not only for our residents/clients but for the people who care for them. You'll find a workplace where you are supported, heard, and empowered to thrive.
This isn't just a job; it's an opportunity to be part of something meaningful! Every day, you'll have the chance to brighten someone's day, support their independence, and contribute to a caring community where respect and dignity are at the heart of everything we do.
Why Join Us?
Generous not-for-profit salary packaging advantages to increase your take-home pay.
Supportive environment and a positive, inclusive team culture.
Rewarding career opportunities with ongoing training and career development.
Doutta Galla prides itself on cultural diversity and inclusion. We are an equal chance employer; all applicants will be considered for employment. Applicants must have the right to work in Australia and be eligible to work in Aged Care under the Aged Care Act **** (Cth).
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📌 Clinical Quality And Compliance Partner (Melbourne)
🏢 Doutta Galla
📍 Melbourne