Join a leading national provider of insurance risk and solutions services!
Work from home options available!
Procare's Factual Investigation Division are seeking multiple Insurance Investigation Report Writers to join our expanding team! The purpose of the role is to support the division and investigators by writing factual investigation reports in a timely manner to ensure they are of sound quality prior to submission.
This is a perfect role for someone returning to the insurance industry after a career break, or someone who is self-motivated, autonomous and interested in Investigations!
Casual work from home opportunities available!
The Role:
Review investigator field notes
to ensure we have the relevant and required content to produce a factual report in line with client instructions and regulatory requirements;
Analyse factual evidence
, including written statements and documentary evidence; and
Prepare and draft factual reports.
About you:
Excellent writing skills
, grammar, spelling and report preparation abilities;
Proven
capability to work to time frames
and under pressure;
Strong attention to detail
with the ability to effectively communicate both written and verbally; and
Insurance related experience within the Workers Compensation, CTP, and/or General Insurance schemes is
highly desirable
.
What We Offer:
Excellent remuneration rates;
Flexible arrangements – work from home or one of our conveniently located offices!;




A comprehensive induction and thorough training in our case management systems; and
Additional employee benefits for casual or permanent staff!
Social Club, quarterly social events & staff recognition awards, EOFY and Christmas events, participation in company-wide philanthropic & charity events, and more!
About Us:
The Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Investigations, our vision is to be the most respected national insurance investigations business in Australia with a focus on delivering high-quality services for our customers through every interaction.
We value our people and know that fantastic talent is the only way to shape our future success. We're all about building a high-performing team, where we embrace collaboration and recent ways of thinking.
If you are looking to join a focused and driven team, as part of a family started company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you!
As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.
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📌 Insurance Investigations Report Writer (Canberra)
🏢 Procare Group
📍 Canberra