About Smokeball
Not to brag, but we've been awarded the #1 Best Place to Work for **** (Medium-Sized Companies) by Outstanding Place to Work Australia. With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software, helping small and mid-sized legal practices run their best firm and live their best life. We're passionate about what we do, and our clients know it!
Summary:
This position is essential for supporting the financial health of the organisation, facilitating timely invoicing, and resolving discrepancies. The ideal candidate will contribute to the efficiency of billing operations and enhance customer satisfaction through meticulous attention to detail and effective communication.
Responsibilities:
Prepare and issue invoices to clients in a timely manner
Monitor and reconcile billing discrepancies and resolve issues promptly
Maintain accurate records of billing transactions and client accounts
Collaborate with the finance team to ensure compliance with financial regulations
Assist in the preparation of financial reports related to billing activities
Respond to client inquiries regarding billing and payment issues
Support the implementation of billing software and process improvements




Qualifications:
Proven experience in billing or accounts receivable, preferably in the SAAS sector
Strong analytical skills with attention to detail
Proficient in Microsoft Excel and billing software
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Robust organisational skills and the ability to manage multiple tasks
What's in it for you?
Competitive Salary
Wellbeing allowance
Be part of a forward-thinking company that is transforming the legal industry.
Reboot days & Birthday leave
Paid Parental Leave
Office lunches and loads of snacks
And of course...the SWAG!
*Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Please note: This role is only open to Australian residents. Unfortunately, we are not able to offer sponsorship currently.
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📌 Billing Analyst (Sydney)
🏢 Smokeball Australia
📍 Sydney