Cx & Retention Leader — Player-Coach, Ai-Driven (Newcastle)

Cx & Retention Leader — Player-Coach, Ai-Driven (Newcastle)

11 Sep
|
EstimateOne
|
Newcastle

11 Sep

EstimateOne

Newcastle

E1 (formerly EstimateOne) is seeking a Customer Experience & Retention Lead to guide the CX team, stay close to customers, and use conversations, usage and churn data to drive retention initiatives.
You'll collaborate with Product, Marketing, RevOps and Sales to reduce churn across Builder, Subbie and Supplier customers, while scaling AI-enabled self-service and ensuring a human touch.
#J-*****-Ljbffr

📌 Cx & Retention Leader — Player-Coach, Ai-Driven (Newcastle)
🏢 EstimateOne
📍 Newcastle

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