Who are we?
Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.
Senior Director, Data Centre Operations – Australia
Job Description Summary
The Senior Director, Data Centre Operations owns customer impacting, day to day responsibility for the operations, maintenance and performance of the 18 data centres and 200+ FTE's in the country. The Senior Director is responsible for the day-to-day execution, capacity management, consistent response/structures and streamlined support.
As the Senior Director Data Centre Operations Australia, you will drive strategic planning and priorities for data centre operations, in alignment with our next gen platform strategy
Key Responsibilities:
Establish and track delivery against KPIs, SLAs, and metrics (incl. performance, capacity, availability, budget)
Oversee on-the-ground incident response, problem resolution, and change management communicating closely with key customers about resolution to support Equinix customer experience
Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination




Establish and track safety measures to ensure safety of front‐line resources
Ensure consistency in experience and on‐the‐ground response across data centres in the country
Contribute to the centres of excellence as and when appropriate and implement policies and procedures to ensure global consistency and effectiveness
Contribute to and/or support other departments to achieve endorsed business objectives
Coordinate with global design and construction team to ensure global consistency and effectiveness
Lead a diverse team - shape a collaborative, transparent, and entrepreneurial culture, in tandem with the extended global operations leadership and the corporate leadership team
Motivate employees around shared vision and change story in line with our world‐wide transformation agenda
Empower front line resources to meet customer needs through incentives and process
Profile Required
Demonstrable track record of data centre operations management and maintenance or similar (e.g. mechanical & engineering, facilities, operations engineering, critical infrastructure) leading a team of at least ****** people
Excellent experience in cross‐functional management and in leading and operating in a matrixed environment
Substantial experience in optimising a growing and evolving business – leading a large organisation through a period of rapid growth, merger integration, or business transition




Strong focus on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results
Critical sustainability focus — understands how operational decisions affect energy, water and long‐term environmental performance as a thought leader in this space
Proven ability to work as part of a regional (APAC) Operations leadership team against common goals
Demonstrable strength in HES leadership, with a record of improving safety outcomes and environmental performance in a live critical‐infrastructure setting
Experience partnering with Compliance and Physical Security functions, including audit, certification, access control and site security operating rhythms
Ability to provide thought leadership, think strategically and effectively communicate vision and influence
Demonstrate and instill Equinix's culture and values
Adept at balancing intense short‐term pressures with overall long‐term goals
Strong intellect (ideally with a university degree) and financial acumen and ability to connect operational objectives to financial results
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Chance and, in the U.S., an Aff... (full EEO statement retained verbatim)
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This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
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📌 Senior Director, Data Centre Operations, Australia (Sydney)
🏢 Equinix
📍 Sydney