Do you enjoy creating memorable
experiences for customers and working in a buzzing workplace?
Do you want to be a part of a high performing
team, delivering some of Australia's most exciting events?
Do you want to enhance your career progression
opportunities in the Events industry?
Then join us at Melbourne Park!
We have multiple casual roles available with
weekday, weeknight and weekend shifts on offer.
ABOUT US From global spectacles to once-in-a-lifetime
performances, Melbourne Park is where sport,
entertainment, culture and community come to life.
We welcome
millions of guests to our precinct each year, and behind every experience are
our people, working together with care and at pace to create the unforgettable.
Home to Rod Laver Arena, John Cain Arena, Margaret Court Arena, AAMI Park,
Centrepiece and the Australian Open, we are proud to be Melbourne's world
stage.
THE ROLE Guest Services Team Member We are looking to welcome a number
of passionate customer service individuals to our team on a casual basis
to provide various services to guests, ensuring they have a memorable
experience when attending our precinct!
In our Guest Services team, you
will be responsible for enabling ease of entry at the turnstiles,
checking tickets, lift assistance, monitoring crowd behaviour, and
providing directions, venue, and event information.
YOUR AVAILABILITY Our thriving precinct operates 24 hours a day,
7 days a week.
Work often takes place during early mornings, late nights and on
weekends.
To be successful, your availability should be aligned to these times
and include our peak event period between August and March each
year,



where you will be rostered on to shifts according to event
requirements across our precinct.
You will also need to have full availability
for the Australian Open from 11th - 31st of January
****.
WHAT YOU WILL BRING TO THE ROLE Strong customer service and problem-solving skills,
focused on achieving memorable guest experiences Communicates clearly using active listening and
inclusive & positive language Uses initiative, sound judgment, and stays calm under
pressure Team-oriented, adaptable, and supportive in dynamic
environments Able to prioritise tasks and manage competing
demands Quick to learn new systems and technology If you want your
next professional experience to help you master new skills, build meaningful
relationships, and contribute to unforgettable events on a 42-hectare precinct
in the heart of Melbourne, apply now - we can't wait to meet you!
We are committed to
building a diverse and inclusive workforce that reflects the communities we
serve.
We welcome applicants of all backgrounds, abilities and
identities.
If you do not meet every criteria but believe you could
excel in this role, we'd love to hear from you.
IMPORTANT INFORMATION When applying please note that if you are
shortlisted, you will be invited to attend our in-person Guest Services
Assessment Centre on Wednesday,



23rd September from 5.30pm
onwards.
Attendance at this session is mandatory to be considered for these
roles.
The role can require standing
for long periods of time, so please keep this in mind when
applying.
Melbourne Park is an equal opportunity
employer, and we want to ensure everyone can apply for this role.
If you
require any reasonable adjustments to be made in order to participate in the
recruitment process and/or to perform the essential functions of this role, you
can contact our team at ******.
There
will also be further opportunities to discuss required adjustments
during the recruitment process if shortlisted.
APPLICATIONS CLOSE: Wednesday, 16th September
**** Please Note:
Applications may be reviewed as they are received.
We encourage interested
candidates to submit their application as soon as possible as this ad
may close before the advertised closing date if a sufficient number
of suitable applications are received.
You will receive an
update on your application, whether you are successful or unsuccessful, via
phone or email.
Successful
applicants will be required to undertake a pre-employment screening.
This includes, but is not limited to, a National Police Check and Working with
Children Check.
Melbourne Park may withdraw an employment offer in the
event of an unsatisfactory screening result.
Melbourne Park
values the privacy of every individual's personal information and is committed
to protecting personal information.
Your personal information is
handled in accordance with the Privacy and Data Protection Act ****
(Vic).

📌 Guest Services Team Member (Casual Positions) (Melbourne)
🏢 CENTREPIECE at Melbourne Park
📍 Melbourne