Hutcheon and PearceService AdvisorFull-Time | Mon – Fri Dubbo NSW At Hutcheon & Pearce, we're proud partners of the iconic John Deere brand and Australia's largest family-owned John Deere dealership.
We're looking for a proactive and customer-focused Service Advisor to join our Gunnedah team.In this role, you'll be the key link between our customers, Service Technicians, and Service Manager, helping keep the workshop running smoothly while delivering exceptional service every step of the way.
If you're organised, enjoy building relationships, and thrive in a fast-paced environment, we'd love to hear from you.
What you'll be doing:
Providing exceptional customer service and coordinating service enquiries
Booking customer machines in for repair and maintenance work
Preparing service quotations and repair estimates
Opening, managing and closing work orders accurately and efficiently
Keeping customers informed on the progress of their jobs
Assisting with warranty and product improvement claims
Supporting invoicing and ensuring repair order documentation is complete
Maintaining service records, customer information and departmental reporting
Tracking service department performance, productivity and key KPIs
Supporting the Service Manager with the day-to-day administration of the workshop
No two days are the same, and you'll play an significant part in keeping our customers and service team moving.
Who Are We Looking For?
A strong communicator who genuinely enjoys helping customers
Highly organised with excellent attention to detail




Confident using Microsoft Office, data entry systems and spreadsheets
Able to manage multiple priorities in a busy environment
Previous administration, service advisor or dealership experience will be highly regarded
Mechanical or agricultural industry knowledge is advantageous
Trade qualifications are welcomed but not essential
What We'll Bring:
Industry-competitive remuneration
Participation in the monthly-paid Performance Bonus Scheme
Staff discounts on John Deere parts, products, toys, and merchandise
Exclusive cashback offers and discounts via our EH Work App
Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW.
We proudly operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry.
As a leading provider of John Deere equipment, we're committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.
————————————————————————————————–Want More Information?
****** Bridget Robertson | ************ Apply today to experience the H&P; difference!
✅—————————————————————————————————-Hutcheon & Pearce are an inclusive employer.
We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life

📌 Service Advisor (Dubbo)
🏢 Hutcheon & Pearce
📍 Dubbo