DescriptionWe're inviting internal applications for the Exams Operations Officer role at UOW.About the RoleThe Exams Operations Officer plays a key role in ensuring the successful delivery of final, supplementary and deferred examinations across the University.
Working within the Student Services Division, this position provides operational, administrative and stakeholder support to deliver a positive student experience while maintaining the integrity and quality of examination processes.
Key responsibilities:Coordinate and support the delivery of examinations, including timetabling, special arrangements, supervisor coordination, exam events and quality assurance activities.
Build strong relationships with Faculties, Subject Coordinators and professional staff to collect, validate and manage examination requirements.
Manage complex and escalated examination enquiries from students and staff, providing timely and effective resolutions.
Contribute to stakeholder engagement, continuous improvement initiatives and support Educational Scheduling activities during peak periods.About the TeamThe Exams Operations team sits within the Student Services Division and is responsible for the delivery and administration of examinations across UOW.
The team works closely with Faculties, academic staff, timetabling teams and students to ensure examination processes are delivered accurately, efficiently and in accordance with University requirements.
What You'll BringRelevant qualifications, training and/or equivalent professional experience.
Experience in a higher education environment or a similarly complex operational setting.
Strong organisational skills,



attention to detail and experience working with large volumes of data and competing deadlines.
Excellent communication and stakeholder management skills, with the ability to build trusted relationships and negotiate outcomes.
Experience applying policies and procedures and using enterprise systems, including student management systems and Microsoft Excel.
Role DetailsPermanent/Continuing | Full-timeLevel 5: $85,682 - $96,898 + 17% superannuation commensurate with experience and capability.Wollongong Campus (with adaptable working arrangement outside of peak examination periodsOnly UOW applicants are eligible to apply.
Position DescriptionHow to ApplyFor further information about this position, please contact Jess Marks, Manager Exam Operations ****** Closing Date: Sunday 20 September ****, 11:55pmEquity, Diversity & InclusionThe University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated.
We recognise that a diverse workforce, encompassing different lived experiences, identities and backgrounds, is essential to attracting, developing and retaining talented people.
We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.

📌 Exams Operations Officer (Wollongong)
🏢 Uo
📍 Wollongong