Who we areBecome part of a collaborative and forward thinking team within one of the world's leading suppliers of microencapsulated omega 3 and omega 6 powders, emulsions, and nutritional oils.
We're proud of our supportive culture, our commitment to safety, and the people who make our work possible.The Opportunity:For a proactive and inquisitive problem solver, this opening offers the chance to take ownership of logistics related shipping documentation, driving smooth coordination and ensuring goods reach their destinations on time.
This opportunity positions you as the key point of contact for managing customer inquiries, processing orders, and resolving concerns with confidence and care.How You'll Strengthen the Team:
Engage with customers and process orders with agility and accuracy
Coordinate compliant shipping documentation for local and export deliveries
Deliver timely, professional resolutions to customer complaints
Coordinate intercompany transfers to ensure accuracy, timeliness, and seamless internal flow
Drive inventory accuracy through proactive monitoring and efficient stock control
Foster strong intercompany communication to enable seamless processes
Why You're a Outstanding Match:




Experience in customer service, order processing, or logistics
Knowledge of domestic and export shipping documentation
Strong communicator who resolves customer issues professionally
Skilled in maintaining inventory accuracy and stock control
Confident using ERP or order management systems
Detail‐driven problem solver who thrives in fast‐paced environments
What You'll Enjoy With Us:
Thorough onboarding and continuous training to set you up for success
Room to grow with exciting opportunities as our business continues to expand
Friendly collaborative environment
Next StepsFeel confident you can make a valuable contribution and thrive in a supportive, collaborative team?
We'd love to hear from you.
Please submit your CV along with a cover letter outlining your experience.
Applications are reviewed as they're received, so apply now for immediate consideration.Only shortlisted candidates will be contacted.
This role is based onsite.
Nu Mega Ingredients proudly welcomes applicants from all backgrounds and is committed to fostering an inclusive workplace.

📌 Customer Service & Shipping Coordinator (Melbourne)
🏢 Nu-Mega Ingredients Pty
📍 Melbourne