Cx Strategy Lead: Customer Insights & Growth (Melbourne)

Cx Strategy Lead: Customer Insights & Growth (Melbourne)

12 Sep
|
Heartland Group
|
Melbourne

12 Sep

Heartland Group

Melbourne

Heartland Bank Australia is seeking a CX Strategy Lead to join our Strategy & Development team on a full time, 12-month fixed-term contract.
You will blend customer experience, research and strategic thinking to shape the future of banking, translating insights into customer-centric outcomes.The role focuses on analysing data, reporting on NPS and VOC, and partnering with Product teams to guide decisions with customer evidence.
#J-*****-Ljbffr

📌 Cx Strategy Lead: Customer Insights & Growth (Melbourne)
🏢 Heartland Group
📍 Melbourne

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