Lead best practice across child safety programs where it matters most12 RDOs a year — one extra day off every month, built into how we workFull-time, office-based role in either our Townsville or Mackay officesLead best practice across child safety programs where it matters most12 RDOs a year — one extra day off every month, built into how we workFull-time, office-based role in either our Townsville or Mackay officesThe children and young people in our programs need more than a service.
They need consistency, safety and someone at the helm who holds the whole thing together.
That's this role.As Practice Lead with Kanda's Children, Youth & Family Services team, you'll drive best practice across CYF programs — guiding the leadership team, shaping how services are delivered, and making sure the most vulnerable children, young people and families get the outcomes they deserve.
It's strategic, it's hands-on, and the decisions you make ripple out into real lives every day.What you'll be doingGuiding the CYF leadership team and fostering a positive, collaborative culture across staff and service usersEnsuring all programs comply with legislative, funding and regulatory requirements while upholding best practiceAdvocating for clients and influencing federal and state government agendas on Child Protection mattersDeveloping and implementing supervision and communication strategies that support teams through change, accountability and complex caseworkOverseeing critical incident management and reporting breaches of care standards to appropriate managersCreating, monitoring and reviewing individual safety and crisis management plans for children and young peopleIdentifying opportunities to enhance services,



policies and systems and driving effective change strategies to deliver themYou're the right person if...You hold a tertiary qualification in Human Services or a related field, or bring equivalent experience in a similar senior roleYou have a comprehensive understanding of the Human Services sector, particularly contemporary child protection and family issuesYou have extensive knowledge of quality assurance and risk management in children's servicesYou collaborate effectively with stakeholders, agencies, specialists, families and community membersYou have strong research and analytical skills and can provide evidence-based recommendations and solutionsYou present, negotiate and mediate with confidence across complex and sensitive situationsYou hold a drivers licence, Licensed Care Approval (LCS2), valid Working with Children Blue Card and NDIS Worker ScreeningWhy KandaMonthly RDO - an extra 12 days of leave per yearWellness initiatives plus24/7 access to the Sonder wellbeing appAccess to an employee rewards hub providing savings and cashback across everyday purchasesEmployee recognition initiatives, including gift vouchers for Employee of the Month and service anniversariesEnjoy free Orbit World Travel Club membership - $100 travel voucher, exclusive offers, and dedicated supportGenuine long-term career opportunities as Kanda continues to growKandais committed to creating and maintaining a child safe organisationWe're dedicated to building an inclusive environment where everyone feels secure, respected, and comfortable to be themselves.
At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren't just welcome — they're essential to who we are and what we do.
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📌 Practice Lead (Townsville)
🏢 Kanda
📍 Townsville