Senior Life Insurance Dispute Resolution Strategist (Melbourne)

Senior Life Insurance Dispute Resolution Strategist (Melbourne)

11 Sep
|
AFCA
|
Melbourne

11 Sep

AFCA

Melbourne

AFCA is seeking Senior Dispute Resolution Specialists to join the Life Insurance team. You will manage complex complaints with precision and apply relevant legislation and AFCA guidelines to resolve disputes fairly.
The role emphasizes negotiation, conciliation, and written decisions in plain English, with a solid focus on customer outcomes. You will lead complex cases, gather information, and collaborate across teams to drive operational improvements while maintaining a fair, accessible, and
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📌 Senior Life Insurance Dispute Resolution Strategist (Melbourne)
🏢 AFCA
📍 Melbourne

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