Customer Solutions Lead Post Sales & Cx Excellence Victoria (Australia)

Customer Solutions Lead Post Sales & Cx Excellence Victoria (Australia)

11 Sep
|
JB Hi-Fi & The Good Guys
|
Australia

11 Sep

JB Hi-Fi & The Good Guys

Australia

JB Hi-Fi & The Valuable Guys in Melbourne, VIC, Australia, is seeking a Customer Solutions Team Lead to oversee post-sales support operations. You will lead the team across channels, manage escalated issues, and drive improvements in customer experience, processes, and compliance.
The role offers a permanent full time position with a hybrid work model. You will partner with stakeholders to ensure quality service, data security, and effective complaint resolutions while supporting learning and
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📌 Customer Solutions Lead Post Sales & Cx Excellence Victoria (Australia)
🏢 JB Hi-Fi & The Good Guys
📍 Australia

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