Job Description
Vocus is seeking an experienced Incident Controller in Australia to lead major incident management across critical telecom and technology services. You will coordinate technical teams, manage escalations, and drive service restoration while minimising customer impact.
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Responsibilities include post-incident reviews, root cause analysis, and continuous improvement to strengthen reliability and operational performance. NV1 clearance is required.
📌 Incident Command Leader: 24/7 Critical Services Victoria
🏢 VOCUS
📍 Victoria
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