Village Administrator (Dee Why)

Village Administrator (Dee Why)

12 Sep
|
Keyton
|
Dee Why

12 Sep

Keyton

Dee Why

Be the friendly face at the heart of a thriving retirement community.
Are you a people person who loves creating positive experiences? Do you enjoy variety, building relationships, and keeping things running smoothly behind the scenes?
Join our welcoming team at Dee Why Gardens, where you'll play an important role in helping residents feel supported, connected and at home every day.
As our Village Administrator, you'll be the first point of contact for residents, families, visitors and contractors, delivering exceptional customer service while providing essential administrative and operational support to the village.
Permanent Part-Time | Monday, Tuesday & Thursday 22.5 Hours per week.

Your Day at Dee Why Gardens

Nestled in the heart of Sydney's beautiful Northern Beaches, Dee Why Gardens is a modern retirement village surrounded by beautifully landscaped gardens and a warm, welcoming community.

No two days are the same in this role. One moment you might be greeting residents and visitors at reception, the next you're coordinating contractors, supporting village operations, helping organise community events, or preparing communications that keep residents informed and connected.

Working closely with the Village Manager, you'll help ensure the village operates smoothly while creating positive experiences for everyone who walks through our doors.
In this role, you'll:

Welcome residents, visitors and contractors with warmth and professionalism
Manage reception and respond to phone, email and in-person enquiries
Provide administrative support across village operations
Maintain accurate records and assist with invoice processing




Coordinate contractor inductions and support safety and compliance activities
Create newsletters and community communications
Help deliver village events, activities and resident initiatives
Provide general support to ensure the village continues to run smoothly

How You’ll Make an ImpactFor this role, you will have excellent diligence and organisational skills, coupled with the ability to work autonomously and collaboratively to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and visitors.

To be successful in your application, you will have the following;

Administration and demonstrated customer service experience
Demonstrated experience using Microsoft Office (Outlook, Word, Excel) and ability to pick up new systems
Excellent communication skills, both verbal and written, with the ability to engage effectively with a diverse community
Exceptional interpersonal skills with a friendly, approachable personality that helps build trust and rapport with residents, families, and team members
Be highly organised and able to prioritise competing tasks
Willingness to learn and professionally develop
A professional, initiative-taking and can-do attitude
Current First Aid/CPR – Or willing to obtain




Current Australian Drivers Licence

About Keyton
With 65+ villages, 15,000 residents and 800 team members nationwide, Keyton is one of Australia's leading owner and operators of retirement living communities. For over 30 years, we've been creating places where residents and employees alike can thrive, connect and feel a true sense of belonging.
Keyton Perks & Benefits

Career development and growth opportunities
Generous leave entitlements, including 4x wellbeing days per year. That’s almost an additional week off in addition to your annual leave!
Training and working with a supportive and fun team
Thrive as part of a solid team in an exceptional work environment
Employer referral program
Reward & Recognition Services
Health & Wellbeing and Reward Program
Exclusive access to Sonder mental wellbeing app
Discounted health insurance, annual vaccinations and skin checks
The opportunity to make a meaningful impact in the lives of our residents

Ready to Lead with Heart
If you’re passionate about leading a vibrant and caring community for retirees, we’d love to hear from you! Apply now and be a part of something truly special.
Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village Administrator opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.

📌 Village Administrator (Dee Why)
🏢 Keyton
📍 Dee Why

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