Senior CRM Business Analyst
3 Month Contract
Brisbane

Are you a Senior Business Analyst with hands-on experience in Microsoft Dynamics 365 CRM transformation implementations? We are seeking a skilled professional to lead the end-to-end definition of detailed stakeholder and solution requirements for a major CRM initiative.

You will play a critical role in mapping processes, defining functional requirements, and producing high-quality artefacts to support upcoming procurement activities and supplier evaluations.

What You Will Do:

- Map current state and define future state business processes across multiple streams.
- Capture detailed functional, non-functional, and integration requirements for the new solution.
- Define transition requirements, including data cleansing, data migration, and role-based access models.
- Gather key reporting, dashboard, and analytics requirements from diverse stakeholders.
- Facilitate engaging workshops with business SMEs and technical teams to achieve approved, traceable documentation.

What You Need to Apply for This Role:

- Proven experience leading end-to-end business analysis on large-scale transformation projects.




- Demonstrated expertise in current and future state process mapping and enterprise redesign.
- Solid background in producing high-quality requirements artefacts for major procurement activity and supplier evaluation.
- Skilled in workshop facilitation, stakeholder engagement, and translating business needs into technical specifications.
- Background in Microsoft Dynamics 365 CRM implementations, data migration planning, and CRUD matrix development.
- You must be a Brisbane based candidate with unlimited working rights to be considered.

Randstad contractor benefits:

- Access to a Udemy license for ongoing learning and continuous professional development
- Access to exclusive discounts across various platforms
- Discounts on private health funds
- 3 payruns a week

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

experience5 years

qualification

- Relevant qualifications

#J-18808-Ljbffr

📌 senior crm business analyst (Brisbane)
🏢 Randstad
📍 Brisbane