City of Port Phillip is hiring two ASSIST Officers for 38 hours per week, fixed-term for six months, based in the St Kilda contact centre. You will support residents, businesses and visitors with clear information and effective service.
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You will record enquiries in the CRM, escalate complex issues, and work in a busy environment with training and coaching. Availability over Christmas–New Year is required; hybrid work may be considered after competency is reached.
📌 Assist Officer -- Customer Experience (Hybrid) (Middle Park)
🏢 City of Port Philip
📍 Middle Park
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