Aphex is seeking a Customer Experience skilled embedded in Product to help users learn, adapt, and feel confident as the product evolves.
You will own how updates are communicated and support live chats, triaging feedback to inform Product decisions.Close collaboration with Engineering, Product and Marketing will turn changes into transparent guidance across in-app messages and guides.
The role offers versatile/remote work across UK and Australian time zones, with a focus on turning customer
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📌 Remote Customer Experience Specialist – Product Messaging Victoria (Australia)
🏢 Aphex
📍 Australia
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