Job Description

Join to apply for the Membership Growth & Experience Manager role at University of Sydney Union (USU)

n

1 day ago Be among the first 25 applicants

n

Join to apply for the Membership Growth & Experience Manager role at University of Sydney Union (USU)

n

Get AI-powered advice on this job and more exclusive features.

n

Permanent | Full-Time | Camperdown Campus | Hybrid Work

n

Create unforgettable experiences for thousands of students across Australia's most iconic campus.

n

Help create unforgettable experiences for thousands of students at Australia's most iconic campus.

n

At the University of Sydney Union (USU), we believe university life should be more than textbooks and lectures – it should be connection, community, and life-changing experiences. Join us!

n

WHY YOU'LL LOVE THIS ROLE

n

As the Membership Growth & Experience Manager, you will lead a passionate team and drive two key areas:

n

n
- Membership strategy – developing and delivering initiatives that increase and retain USU membership year on year.
n
- Student experience – ensuring our programs and events inspire students, foster community, and strengthen member engagement.
n

n

This role combines strategy, creativity, and leadership. You'll shape the future of membership at USU while supporting student-led programs that bring campus to life.

n

WHAT YOU'LL BE DOING

n

n
- Develop and execute a membership growth strategy that drives acquisition and retention.
n
- Lead and inspire a team across programs including volunteering, student voice, and international student engagement.
n
- Oversee engaging events and campaigns that boost membership numbers and create unforgettable student experiences.
n
- Manage budgets and reporting with both precision and creativity.
n
- Build strong relationships across campus, from student leaders to university executives.
n

n

WHAT YOU BRING





n

n
- Experience creating and delivering strategies that grow and retain membership and customer engagement.
n
- Proven leadership skills – you build high-performing, inclusive, and motivated teams.
n
- Strategic thinking and strong project management capabilities.
n
- Excellent communication and stakeholder management skills.
n
- 3+ years' experience in management, membership-based, youth-focused, or engagement-driven roles.
n
- A proactive, adaptable mindset – you thrive in fast-paced, evolving environments
n

n

WHAT WE OFFER

n

n
- Meal card for food and beverage - $15 per day
n
- 17.5% annual leave loading
n
- Complimentary USU Rewards membership (discounts on and off campus)
n
- Generous paid leave entitlements including 3 days of life leave and 5 additional paid leave days per year
n
- Commitment to learning and development
n

n

Seniority level

n

Mid-Senior level

n

Employment type

n

Full-time

n

Job function

n

Management

n

Industries

n

Non-profit Organizations, Education Management, and Events Services

n

Referrals increase your chances of interviewing at University of Sydney Union (USU) by 2x

n

Sign in to set job alerts for "Membership Manager" roles.

n

Millers Point, New South Wales, Australia 7 months ago

n

APAC B2B Existing Customer Marketing Manager

n

Sydney, New South Wales, Australia 5 days ago

n

Parramatta, New South Wales, Australia 1 week ago

n

Sydney, New South Wales, Australia 2 days ago

n

Chatswood,



New South Wales, Australia 3 weeks ago

n

Sydney, New South Wales, Australia 5 days ago

n

Regional Sales & Marketing Manager based in Cambodia

n

Millers Point, New South Wales, Australia 7 months ago

n

Agency Partner Manager, Small and Medium Businesses

n

Sydney, New South Wales, Australia 2 weeks ago

n

Senior Account Manager, Mid-Market Sales, Google Customer Solutions

n

Sydney, New South Wales, Australia 2 weeks ago

n

Sydney, New South Wales, Australia 5 days ago

n

SENIOR MANAGER, PARTNERSHIPS & MARKETING

n

Millers Point, New South Wales, Australia 3 weeks ago

n

Regional Marketing Manager based in Philippines

n

Millers Point, New South Wales, Australia 2 months ago

n

Sydney, New South Wales, Australia 3 weeks ago

n

Sydney, New South Wales, Australia 2 weeks ago

n

Sydney, New South Wales, Australia 2 weeks ago

n

Sydney, New South Wales, Australia 2 weeks ago

n

Senior Customer Success Manager - Enterprise (Retail / Hospitality)

n

Sydney, New South Wales, Australia 5 days ago

n

Surry Hills, New South Wales, Australia 2 days ago

n

Haymarket, New South Wales, Australia 1 month ago

n

Millers Point, Current South Wales, Australia 2 months ago

n

Chatswood, New South Wales, Australia 3 days ago

n

Sydney, New South Wales, Australia 4 days ago

n

Sydney, New South Wales, Australia 2 days ago

n

Mascot, New South Wales, Australia 2 days ago

n

Millers Point, New South Wales, Australia 1 week ago

n

Account Manager / Customer Success Manager

n

Sydney, New South Wales, Australia 3 months ago

n

Sydney, New South Wales, Australia 2 weeks ago

n

Sydney, New South Wales, Australia 1 day ago

n

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

📌 Membership Growth & Experience Manager (New South Wales)
🏢 University Of Sydney Union (Usu)
📍 New South Wales