La Trobe University is seeking a Senior Officer, Customer Care (ASK La Trobe) for up to 5 months as a casual position. You will deliver end-to-end student support across phone, face-to-face, CRM and live chat, resolving queries with accuracy while applying university policies.
Availability during peak periods (Dec 2026–Mar 2027) is required; 3–4 days/week can be discussed. Working hours are 8:00am–7:00pm, Monday to Friday.
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📌 Senior Customer Care Specialist (University Help Desk) (Williamstown)
🏢 La Trobe University
📍 Williamstown
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