Job Description

The Manager (HR Case Management) role requires a confident and credible leader who can:

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- lead and develop a team of case management professionals
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- advise senior leaders on complex people, performance, conflict and dispute matters
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- develop evidence-based risk management strategies
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- represent the department's interests in complex case management matters, including Queensland Industrial Relations Commission conferences
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- build trusted relationships with stakeholders through a coaching and business partnering approach
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- support responsive and contemporary employee relations practices
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- ensure advice and decisions align with relevant legislative, industrial, regulatory and policy frameworks.
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To thrive in this role,



you will bring substantial experience delivering human resources advice within a business partnering model, specialist expertise in complex performance matters, and the ability to lead a team towards broader organisational priorities.

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Relevant tertiary qualifications in industrial relations, law, human resources or a related field, together with membership or certification through the Australian Human Resources Institute, will be well regarded.

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Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role.

📌 Manager (HR Case Management) (Australia)
🏢 Queensland Government
📍 Australia