ANC is looking for a Business Analyst to join our team on a parental leave cover contract until June 2027.

The role can be based either in Bella Vista, NSW or Notting Hill, VIC.

In this role, you’ll work closely with cross-functional teams to design, define, test and implement projects that enhance ANC’s systems across people, process and technology. Your work will play a critical role in helping us achieve our strategic goals and deliver smarter, customer-focused solutions.

What you’ll be doing

- Gather and Analyse Requirements: Facilitate workshops with stakeholders to collect and document detailed business requirements, aligning them with ANC’s strategic goals. Translate these into clear functional specifications, user stories, and process flows.
- Bridge Business and Technical Teams: Act as the primary liaison between business units and technical teams, ensuring clarity, alignment, and mutual understanding of project goals and deliverables.
- Support Solution Design: Participate in solution design discussions, conduct feasibility, gap, and impact analyses, and work with developers and architects to ensure proposed solutions are scalable, cost-effective, and fit-for-purpose.
- Testing and Change: Assist in developing and executing test plans, coordinate user acceptance testing (UAT), and validate system data and configurations. Support change management initiatives and provide training to end users.
- Contribute to Agile Delivery: Actively participate in Agile ceremonies, such as sprint planning and reviews. Work closely with cross-functional teams to deliver high-quality solutions and address blockers promptly.
- Process Improvement & Documentation:



Identify operational inefficiencies, perform root cause analysis, and recommend improvements. Develop and maintain documentation including process flows, guides, and manuals.
- Technologically savvy, proficient in Microsoft Word, Excel, PowerPoint, and Power BI

What are we looking for?

- 3–5 years of experience as a Business Analyst in a large enterprise, with a proven track record in process and technology-based initiatives
- Strong understanding of Agile & Software development principles, methodologies, and best practices.
- Demonstrated ability to manage and communicate transformational change across various organisational levels.
- Experience presentingbusiness cases, impact analyses, and feasibility studies to senior stakeholders
- Excellentcommunication, interpersonal, and stakeholder management skills
- Technologically savvy, proficient in Microsoft Word, Excel, PowerPoint, and Power BI

- Relevantindustry certifications in Business Administration, IT, or related fields
- Experience working in a Transport/Logistics industry is a plus

Key Attributes:

- Curious, passionate, and commercially driven, with a strong analytical mindset
- Aninspiring leader with high EQ and the ability to foster collaboration across teams
- Skilled at solvingcomplex problems using an innovative, analytical,



and critical thinking approach
- Clear communicator who can effectively engage diverse groups and ensure alignment across all levels
- Non-hierarchical and collaborative, with a focus on building long-term relationships
- Ability to navigate ambiguity,adapt to change, and maintain a customer-first mindset

Please note that only candidates with full working rights in Australia will be considered for this role.

What you’ll get in return

- Career Growth Opportunities: With ANC’s strong focus on internal growth, there are numerous opportunities for career progression within the company.
- Learning & Development Opportunities: Continuous professional development to help you grow in your career with opportunities for training, mentorship, and skill enhancement.
- Work with adedicated and exceptional teamthat values collaboration, problem-solving, and customer centricity.
- Hybrid Working:The ability to work both in the office and remotely, ensuring a healthy work-life balance.
- Corporate Health Insurance Discount: Access to exclusive corporate discounts on health insurance, and retail offers.
- Employee Assistance Program:Health and wellness support through our EAP.

About ANC

ANC is an Australian owned leader in last mile delivery and direct to consumer (D2C) services, partnering with some of the largest and emerging retail and e-commerce brands in Australia.

We are customer focused and to us that means to seek out current and innovative ways to deliver on our customer promise. Innovation is in our DNA with over 100 years of resilience and growth behind us.

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📌 Business Analyst (Parental Leave Cover) (City of Monash)
🏢 ANC Delivery Professionals
📍 City of Monash