AFCA, Australia’s independent financial ombudsman, invites applications for a Senior Ombudsman in Banking & Finance. The role leads a team of Ombudsmen and Adjudicators to deliver fair, independent decisions on complex disputes between financial firms and consumers.
You will shape policy, mentor staff, and contribute to AFCA’s strategic initiatives in a collaborative, inclusive setting. The position emphasizes strong legal qualifications, governance, and the ability to drive change while
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📌 Senior Ombudsman — Banking & Finance: Lead & Shape Fairness (New South Wales)
🏢 AFCA
📍 New South Wales
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