About the role

As Gaming Manager, you’ll be responsible for the day-to-day operation and performance of the gaming room at your venue.

- Leading daily gaming operations and maintaining a strong floor presence
- Driving gaming revenue, performance and agreed KPIs
- Reviewing results and identifying opportunities to improve performance
- Supporting gaming promotions and customer engagement initiatives
- Ensuring compliance with Queensland gaming legislation and responsible gambling requirements
- Maintaining harm‑minimisation and self‑exclusion procedures
- Managing operational audits, cash controls and reporting
- Recruiting, training, coaching and developing gaming team members
- Working closely with the Venue Manager and broader leadership team
- Delivering a welcoming and responsible experience for every guest

About you

- Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member
- Strong commercial understanding of gaming performance and KPIs
- Sound knowledge of Queensland gaming compliance and responsible gambling requirements
- Proven ability to lead, coach and develop a team
- Robust communication, organisation and customer-service skills
- A hands‑on leadership style
- Flexibility to work peak trading periods, including evenings and weekends
- Current Queensland RSA and RSG certificates
- Current RMLV and Approved Manager approval, or willingness to obtain them
- A current Gaming Nominee licence, or eligibility and willingness to obtain it
- Customer Liaison Officer experience is desirable but not essential

Locations

Australian Venue Co.



is looking for experienced Gaming Managers to join our teams across Southeast Queensland. We currently have opportunities at: Runaway Bay Tavern, Hope Island Tavern, Burleigh Town Hotel, Beenleigh Tavern.

Benefits

- Competitive salary + Super Discounts across 260+ venues in Australia and New Zealand
- Genuine investment in your development and career progression
- The opportunity to take ownership of gaming operations within an established venue
- Support from experienced venue and operational leadership teams

The work you do

The work you do will directly impact everyone of our customers and our aim is to ensure our employees are provided with the support and knowledge to exceed our customers’ expectations.

Diversity and Inclusion

Australian Venue Co. values diversity and is committed to creating an inclusive workplace where everyone feels welcome.

Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation.

We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.

Career Advancement

We’re passionate about training & developing our team members and providing internal career advancement opportunities. At AVC, we turn hospo jobs into careers! Join our team & get access to our AdVanCe Career Pathways program, our in‑house development program that is tailored to the hospitality industry. If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey.

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📌 Gaming Manager | Gold Coast & Beenleigh Venues (City of Gold Coast)
🏢 QUEENSLAND VENUE CO.
📍 City of Gold Coast