Regional Head, APAC Customer Care & Dispute Resolution (City of Gold Coast)

Regional Head, APAC Customer Care & Dispute Resolution (City of Gold Coast)

12 Sep
|
Travel Leisure
|
City of Gold Coast

12 Sep

Travel Leisure

City of Gold Coast

Job Description

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, seeking a Senior Manager, Customer Care – South Pacific to lead Internal Dispute Resolution across Australia and the Philippines operations centre.

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You will drive complex complaints handling, strengthen customer retention and ensure regulatory compliance. You'll oversee a geographically dispersed team, partner with Sales, Legal, Compliance and Member Services to deliver prompt, fair outcomes and

📌 Regional Head, APAC Customer Care & Dispute Resolution (City of Gold Coast)
🏢 Travel Leisure
📍 City of Gold Coast

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