Water Corporation in Western Australia is seeking a Head of Customer Service to lead a large operational team across the State, supporting customers with billing, service requests and urgent water issues. The Contact Centre handles over 300,000 calls annually and runs a 24/7 response capability.
n
This hands-on leadership role focuses on improving service across channels, rostering, training and data-driven decisions to deliver transparent information and a better customer experience.
📌 Chief Customer Experience & 24/7 Service Leader (Perth)
🏢 Water
📍 Perth
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.