Are you ready to build strong client relationships?

At SuperChoice, we deliver technology solutions that support the Australian and UK markets. We are looking for an Account Manager Associate - Super to join our Sales and Marketing team in Sydney.

This role supports the Sales - Superannuation team in maintaining strong relationships with superannuation funds, administrators, employers, partners and internal teams. You will assist with client coordination, meeting preparation, follow-up actions, reporting, administration, billing enquiries and general relationship support.

Why apply?

- Support strong client relationships in superannuation.
- Build experience across reporting, coordination and follow-up.
- Join a collaborative team with a client-focused approach.

What you'll be doing

As part of the Sales - Superannuation team, you will:

- Support the Head of Funds with client follow-up, information gathering and issue coordination.
- Respond to client enquiries in a timely, professional and accurate manner.
- Follow up billing matters and billing enquiries with internal teams.
- Coordinate client requests, internal actions and follow-up activities.
- Support client meetings, presentations, reporting packs and account review materials.
- Maintain accurate client records, meeting notes, actions and account information.
- Prepare and update client dashboards and reporting.- Update CRM systems, reporting tools, spreadsheets and internal systems.
- Follow up outstanding Jira items to support timely client outcomes.
- Work with internal teams including Operations, Technology, Product, Marketing, Legal, Compliance, Finance and Client Services.
- Escalate client concerns, billing issues, service risks or unresolved matters appropriately.

What we're looking for To succeed in this role, you will bring:




- Experience in client service, account support, sales administration, relationship support or a similar role.
- Robust organisational and administrative skills.
- Good written and verbal communication skills.
- Strong attention to detail and accuracy.
- The ability to manage follow-up actions and competing priorities.
- The ability to build positive working relationships with clients and internal stakeholders.
- Confidence using Microsoft Office, CRM systems, reporting tools, dashboards, Jira or similar systems.
- A professional, responsive and client-focused approach.
- Experience in superannuation, financial services, payroll, clearing house, technology or employer services is desirable.

Why You'll Love Working at SuperChoice

At SuperChoice, we offer:

- Inclusive culture.
- Career development.
- Hybrid working.
- A supportive team environment.
- SuperChoice Active fitness reimbursement.
- Paid parental leave.
- Free and confidential Employee Assistance Program.
- Salary packaging options.

Ready to Join Us?

If you are organised, client-focused and enjoy helping actions move from discussion to outcome, we would love to hear from you.

Apply now to start your journey with SuperChoice.

Before you Apply

- SuperChoice Services is committed to providing a diverse and inclusive workplace. We welcome applicants from a wide range of cultural, educational and professional backgrounds.
- Applicants must hold valid Australian work rights that allow them to work in this position and be able to maintain those work rights independently of SuperChoice. Employer-sponsored visa arrangements are not available for this role.
- All applicants must provide evidence of their right to work in Australia and undergo a National Police Check as part of the recruitment process.

📌 Account Manager Associate - Super (Sydney)
🏢 SuperChoice Services
📍 Sydney