- Admin / Secretarial / Office Support
- Administration
- NSW - Sydney
- Permanent / Full Time

11/9/2026
- Lidcombe Location
- Full Time opportunity
- Opportunities for Career Progression

The Role: Exciting full-time opportunities are now available for a highly motivated and proactive individual to join our Lidcombe office team in the role of a File Manager. This diverse opportunity will involve liaising with customers and corporate clients, receiving inbound inquiries via phone and email and assisting with various administration duties. This is a fantastic chance to join a stable and secure company that values its people above all else!

We Offer:

- An immediate start
- A respected organisation with stability and security
- Support and guidance from experienced managers
- A positive and rewarding team culture
- Future career progression where excellent work is recognised and rewarded
- Discounts on technology, cars, fashion, and leisure
- Up to date technology and a modern office environment

Key Duties & Responsibilities:

- Deliver professional customer service to our insurance-based clients & customers
- Provide customers with regular job updates
- Coordinate access to properties
- Provide support to supervisors
- Update client portals
- Manage phone & email inquiries
- Handle job disputes & complaint resolution
- Book appointments

Key Selection Criteria: Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team.



The following selection criteria is also important, but we are happy to teach and mentor you along the way.

- Are you extremely motivated and can think outside the box?
- Do you have proven examples of demonstrating drive and energy?
- Strong customer service background
- Experience working in a call center or office environment
- Confident & professional phone manner
- Excellent communication & interpersonal skills
- Strong Microsoft Office skills
- Positive attitude and a desire to go above and beyond
- Ability to manage multiple & competing priorities
- Ability to be empathetic to the needs of the client
- Previous experience in the insurance or construction industry advantageous, however not essential

The Company: Positioned as one of Australia’s leading restoration companies, Restorx provides both insurance and non-insurance related services and is uniquely qualified for addressing all aspects of contents and building restoration. With an integrated approach to our people, processes, and technology, we take pride in achieving fast and successful outcomes, especially in emergency situations

Please note: A criminal background check will make up part of the recruitment process.

Agency Notice: We do not accept unsolicited resumes or candidate profiles from recruitment agencies. Please do not forward resumes to our hiring managers, or any other company employees. We are not responsible for any fees related to unsolicited resumes.

📌 Administrative Assistant (Sydney)
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