Job Description

At New Growth Care Group, we do things differently.

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We're human-centred, hands-on, and deeply committed to both the people we support and the team who make it possible. We don't just process the paperwork behind our people; we build the team that makes the work possible.

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We are currently recruiting our first HR Generalist to join our Head Office team in Bentleigh East.

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About the Opportunity

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Full-time, ongoing | Bentleigh East Head Office | Reporting directly to our CEO

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- You will be our people function. All of it
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- Close to 50 people, 2 beautiful SIL homes, a growing community team and Support Coordination
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- Manage 2 direct reports
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- A direct line to the CEO, and the authority to actually change things
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- Happy for this to be done from another state if that suits you better
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Finding and Keeping Good People

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- Own recruitment end to end: writing the ad, screening, group interviews, references, offers
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- Design an induction that means a new starter arrives ready to work rather than waiting to be told what happens next
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- Build the pathway that takes a support worker to a senior or supervisory role, so our next leaders come from inside
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- Own why people stay, and be honest with us about why they leave
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This suits someone who has watched good people walk out the door for reasons that were fixable.

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Performance and Development

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- Run the performance and supervision cycle, and keep it actually running
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- Coach our managers through the conversations they are avoiding
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- Own our learning platform, allocate what people need, and track whether they finished it
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- Tell the CEO where we are thin before it becomes a problem
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Perfect for someone who thinks performance management is a monthly habit, not an annual event.

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Award, Pay and the Fine Print

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- Be our answer on the SCHADS Award, and the Nurses Award where it applies
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- Get pay classification right at engagement and at every role change
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- Take payroll queries off our Finance Manager, and be a backup to payroll when they are away
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- Handle employee relations day to day, with an external adviser on hand for the hard ones
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This is ideal for someone who can give a manager a straight answer on an award question and stand behind it.

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Systems, Automation and Better Process

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- Own Employment Hero as our system of record, including the parts nobody has configured yet
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- Automate induction, probation, reviews and compliance so they trigger on their own instead of living in somebody's head
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- Redesign a process when it breaks, with the person who owns the work, then check it actually took
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- Give the leadership team a workforce report they can make a decision from
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If you have ever wanted to rebuild an HR platform properly instead of working around it, this is that job.

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Our Clients

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- Be the point our clients and families deal with, and own a question through to an answer
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- Record and manage feedback and complaints properly, so we learn from them rather than survive them
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- Support our clients through intake alongside the team delivering the service
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What We're Looking For

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- Generalist HR experience across recruitment, employee relations, performance and employee records in the one role
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- Award interpretation in a shift-based workforce, SCHADS preferred
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- Someone who builds and configures an HR platform rather than only administering one
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- A track record of designing a people process, rolling it out, and confirming it was adopted
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- Experience running a performance and supervision cycle to schedule
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- Sound working knowledge of the Fair Work Act and the National Employment Standards, including casual and part-time obligations
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- Able to turn workforce data into something a leadership team can act on
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- Positive judgement on what to elevate and what to just decide
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- Disability, aged care or health experience, Employment Hero and Lumary all highly regarded
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Essential Requirements

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- Relevant tertiary qualification in human resources or business, or equivalent senior generalist experience
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- NDIS Worker Screening Check / WWCC
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- NDIS Worker Orientation Module
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- Driver's licence & reliable vehicle
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- Full working rights in Australia
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Why New Growth Care Group?

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- A direct line to the CEO and real authority from day one
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- Small enough that you will see your work land, big enough that it matters
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- Flexibility on where you work from, including interstate
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- Clear leadership and strong internal communication
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- Beautiful, high-quality SIL homes
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- A genuine team culture
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- Work that is structured, accountable and meaningful
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We pride ourselves on building our team intentionally. The right personality match matters just as much as experience.

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If you want to build a people function properly, from the ground up, in a business small enough to let you do it, we would love to hear from you.

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Follow us on social media to see what working at New Growth really looks like.

📌 HR Generalist (Victoria)
🏢 New Growth Group
📍 Victoria