AI Job Summary

- Experience in administrative, client services, sales support, or operations support roles.
- Strong organisational/time management skills across competing onboarding and scheduling priorities.
- Ability to follow structured processes, meet deadlines, and maintain quality in high-volume environments.

Sign up or log in to analyse my fit

Role Type

On-site • Permanent • Full time • Internship

Description

About Trilogy Care Trilogy Care is a fast-growing Australian aged care provider helping older Australians remain at home with choice and dignity. Our innovative self-management model reduces administrative costs and puts more funding into actual care.

The Associate Partnership Manager role sits within this team and is designed to directly support our Partnership Managers by keeping the engine room running smoothly. While Partnership Managers focus on relationship building, presentations, and closing new partnerships, Associate Partnership Managers provide the administrative and operational support that enables consistent conversion and high-quality onboarding outcomes.

This role plays a critical part in progressing leads through the Priority One and Coordination Referral pipeline, coordinating with My Aged Care to complete onboarding requirements, prospecting new partners and ensuring onboarding quality through close collaboration with Partnership Managers.

What You’ll Do

- Provide administrative and operational support to Partnership Managers and the broader BD team
- Process onboarding for Priority One and Coordination Referral pipeline leads,



ensuring timely conversion from enquiry to active referral
- Liaise with My Aged Care to confirm requirements, resolve onboarding issues, and ensure compliance completion
- Coordinate with Partnership Managers to maintain high onboarding quality – checking completeness and accuracy
- Process amendments and updates for existing clients within the BD pipeline
- Schedule meetings and calls with leads on behalf of Partnership Managers
- Maintain clear, organised CRM records ensuring documentation is current and actionable
- Support preparation for expos, roadshows, and partner events
- Identify process gaps and suggest practical improvements to workflows

What We’re Looking For

- Experience in administrative, client services, sales support, or operations support roles
- Strong organisational and time management skills across competing priorities
- High attention to detail with documentation, data entry, and compliance requirements
- Confident communicator with the ability to liaise professionally with internal stakeholders (Partnership Managers, Assessment Team and Sales Team) and external stakeholders (including My Aged Care and partners).




- Excellent communication skills for liaising with internal teams and external stakeholders
- Demonstrated ability to follow structured processes, meet deadlines, and maintain quality in high-volume environments
- Problem-solving mindset – identify blockers and resolve or escalate appropriately
- Proficiency in Microsoft Office and CRM systems
- Proactive, self-motivated attitude with a passion for hitting targets and driving growth
- Collaborative, team-first approach with willingness to take feedback

Why Join Trilogy Care The Benefits

- Competitive salary:$70,000 – $80,000 + Super + Commission per annum

- Fitness Passport membership
- Employee Assistance Program (EAP) for you and family

- Regular team social events
- Beautiful office space on King Street, Bowen Hills

How to Apply

Submit:

- Your resume
- Brief cover letter outlining your relevant experience

Questions? [email protected]

Or click Apply Now

Australian work rights required

Police check and declaration of prior professional conduct required before commencement

Company Overview

Trilogy Care is one of Australia’s fastest-growing providers of home care. We support older Australians to live independently by offering a flexible, self-managed approach to care. Our model gives clients more choice, control and value, allowing them to spend less on fees and more on the support that matters most. Join a purpose-driven team that’s transforming home care through innovation and client empowerment.

📌 Associate Partnership Manager (Bowen Hills)
🏢 Employment Hero
📍 Bowen Hills