Sydney Water is seeking Customer Service Representatives to join the Customer Interaction Centre in Parramatta on a 12‑month fixed term with potential to convert to permanent. You’ll be the first point of contact, handling inquiries, resolving issues, and providing empathetic, efficient service to our community.
The role emphasizes active listening, problem solving, and explicit communication. Hybrid work is available after probation, with initial office‑based training and shifts across weekdays.
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📌 Customer Experience Champion (12‑Month Contract) – Hybrid (Parramatta)
🏢 Sydney Water
📍 Parramatta
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