Business Development Manager / Channel Manager

Location: Brisbane or Greater Metropolitan Area, Australia

Employment Type: Full-time

Market Coverage: Australia and international markets

Position Purpose

This is not a high-volume cold-calling or purely new-business acquisition role.

The Business Development Manager / Channel Manager will work closely with the company's Founder to progress qualified leads, manage sales follow-through, and develop strong relationships with value-added resellers, referral partners, and channel partners.

Initially, the role will provide hands-on support across the sales process, ensuring opportunities are consistently followed up and progressed. As the successful candidate develops a strong understanding of the ways of working, our solutions, and our partner ecosystem, they will be given increasing autonomy to manage relationships and opportunities independently.

Key Responsibilities

Sales and Business Development Support

- Work closely with the Founders to progress leads and opportunities generated through their networks and business development activities.
- Take ownership of follow-up activities across the sales pipeline.
- Coordinate discovery meetings, presentations, proposals, commercial discussions, and agreed next steps.
- Maintain consistent communication with prospective clients and partners throughout the sales process.
- Identify client needs and connect them with the most appropriate solution.
- Help move qualified opportunities from initial engagement through to commercial agreement and handover.
- Ensure sales activities, notes, commitments, and next steps are accurately recorded in the CRM.

Channel and Partner Management

- Support the development of value-added reseller, referral, and channel-partner network.
- Build trusted, long-term relationships with partners across Australia and selected international markets.
- Understand each partner’s business model, customers, priorities, and potential opportunities.
- Maintain regular communication with partners and ensure agreed actions are completed.




- Assist partners in positioning and communicating services effectively.
- Identify opportunities to strengthen partner engagement and generate additional pipeline.
- Coordinate internal resources required to support partner-led opportunities.

Relationship Management

- Serve as a responsive and credible point of contact for prospective clients and partners.
- Build rapport with stakeholders through commercially relevant, consultative conversations.
- Develop a clear understanding of client challenges and demonstrate how can add value.
- Maintain relationships beyond the immediate transaction to support repeat and referral business.
- Represent professionally at meetings, networking activities, and relevant industry events.

Sales Operations and Reporting

- Maintain accurate and current pipeline information.
- Monitor opportunities, follow-up dates, sales stages, and outstanding actions.
- Provide the Founders with regular updates on pipeline progress, partner activity, risks, and priorities.
- Support the preparation of proposals, presentations, agreements, and sales documentation.
- Contribute ideas to improve the effectiveness and consistency of the sales and channel-management process.
- Coordinate a smooth handover of successful opportunities to the relevant delivery and operational teams.

Experience and Qualifications

- Three to five years of experience in business development, account management, relationship management, channel sales, or a similar client-facing role.
- Experience in a relationship-led industry such as recruitment, staffing, real estate, professional services, technology, or channel sales.




- Previous exposure to partner, reseller, referral, or channel-based business models is highly desirable.
- Demonstrated experience following up and progressing warm leads through a structured sales process.
- Proven ability to develop trusted relationships with clients, partners, and senior stakeholders.
- Experience supporting or working closely with founders, business owners, or senior sales leaders would be advantageous.
- Familiarity with CRM systems, sales pipelines, proposals, and commercial documentation.
- Relevant tertiary qualifications in business, sales, marketing, communications, or a related discipline are desirable but not essential.

Key Capabilities

- Strong relationship-building and stakeholder-management skills.
- Commercially minded, with the ability to understand client needs and identify relevant solutions.
- Consultative and confident communication style.
- Disciplined follow-through and strong attention to detail.
- Comfortable managing multiple opportunities, relationships, and competing priorities.
- Proactive and accountable, with a strong sense of ownership.
- Able to work with direction initially and progressively operate with greater autonomy.
- Team-oriented and comfortable working in a fast-moving, founder-led environment.
- Genuinely interested in customers, selling, service delivery, and creating value.
- Willing to learn and consistently represent the approach, values, and ways of working.

What Success Looks Like

Success in this role will be measured through:

- Consistent and timely follow-up of qualified leads and partner opportunities.
- Progression of opportunities through the sales pipeline.
- Quality and strength of channel-partner relationships.
- Growth in partner-generated opportunities and conversions.
- Accuracy and visibility of pipeline information.
- Effective coordination with the Founder and internal delivery teams.
- Increasing ability to manage partner relationships and sales opportunities independently.

📌 Business Development Manager (Brisbane)
🏢 Peoplegig
📍 Brisbane