Business Development Manager – NDIS, SIL & SDA

Value Care Limited

Brisbane, QLD

New Business Development (Sales)

Full time

$110,000 – $120,000 per year + Super

Location: Based in Brisbane, QLD — covering Gold Coast and Sunshine Coast with regular travel between locations required

About Value Care

Value Care is a leading NDIS provider delivering Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Community Participation and Complex Support services across New South Wales, Queensland, Victoria and South Australia.

As part of our expansion across the Gold Coast and Sunshine Coast, we are seeking an experienced, highly connected local professional to lead business development, build referral partnerships and help create life-changing housing opportunities for people living with disability.

This is an exciting opportunity to join a growing organisation and play a key role in expanding our disability accommodation and support services across two of Queensland's most active and growing regions.

Value Care and Group Companies provide a comprehensive range of specialised disability support services, including Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Short-Term Accommodation (STA), Medium-Term Accommodation (MTA), respite care, dementia support, end-of-life and palliative care, complex nursing supports and community participation. Our experienced multidisciplinary team is committed to delivering high-quality, person-centred care tailored to each participant's individual needs.

About the Role

We are looking for someone who already has strong professional relationships across the Gold Coast and Sunshine Coast, understands the local disability, health and community sectors, and is motivated by measurable results.

You will represent Value Care and Group Companies by building trusted relationships with hospitals, Support Coordinators, Local Area Coordinators, allied health professionals, guardians, families and community organisations across both regions. Your success will be measured by the quality and volume of referrals you generate and your contribution to maintaining strong occupancy across our accommodation portfolio.

This is an office-based role with regular travel between the Gold Coast and Sunshine Coast. A vehicle will be provided at the office for work-related travel between locations. This is not a work-from-home role.

This is a role for someone who is comfortable being held accountable to clear targets and who takes genuine pride in delivering results that make a difference to people living with disability.

Key Responsibilities

Referral Generation & Partnership Development

- Build and strengthen referral partnerships across the Gold Coast and Sunshine Coast, with a focus on generating consistent, quality referrals into Value Care's SIL and SDA services
- Develop strong relationships with Gold Coast University Hospital, Sunshine Coast University Hospital, local health services and primary health networks operating across both regions
- Engage with Support Coordinators, LACs, allied health providers, discharge planners,



mental health teams and community organisations to develop active referral pipelines across both regions
- Promote Value Care and Group Companies' full range of services, including SIL, SDA, STA, MTA, respite, dementia support, end-of-life care, palliative care and complex nursing supports
- Work with referral partners to identify participants requiring specialised supports and connect them with the most appropriate services and accommodation
- Develop and maintain structured referral pathways across the Gold Coast and Sunshine Coast

Occupancy & Business Growth

- Work closely with operational teams to achieve and maintain strong occupancy targets across Value Care and Group Companies' accommodation portfolio across both regions
- Coordinate participant enquiries, property inspections and successful transitions into accommodation
- Identify and pursue opportunities to expand Value Care and Group Companies' presence across the Gold Coast and Sunshine Coast
- Attend networking events and represent Value Care and Group Companies within local communities across both regions

Brand & Community Presence

- Build a strong and visible local presence through networking, community engagement and professional relationship-building across both regions
- Use social media and professional platforms to increase awareness of services, generate referral opportunities and strengthen Value Care's profile across the Gold Coast and Sunshine Coast
- Develop your own professional profile while representing and strengthening the Value Care brand

Performance Expectations This is a results-driven role with clear accountability. Your performance will be measured against the following key outcomes:

Referral Activity

- Build and maintain a growing number of active referral partnerships across the Gold Coast and Sunshine Coast
- Generate a consistent pipeline of quality referrals into Value Care's SIL and SDA services across both regions
- Convert referrals into confirmed admissions within agreed timeframes

Occupancy

- Work consistently toward achieving and maintaining strong occupancy across Value Care and Group Companies' accommodation portfolio across the Gold Coast and Sunshine Coast
- Proactively identify and address gaps in occupancy through targeted referral and partnership activity across both regions

Reporting & Accountability

- Provide monthly reports to leadership covering referral activity, pipeline status, partnership development and occupancy progress across both regions
- Maintain accurate and up-to-date records of referral sources, enquiries and outcomes
- Actively participate in leadership reviews and contribute to regional growth planning





We are looking for someone who welcomes this level of accountability — not someone who tolerates it. If you are energised by targets, motivated by outcomes and driven to build something meaningful across the Gold Coast and Sunshine Coast, this role is for you.

About You

You are a motivated, results-driven professional who thrives on building relationships and delivering against targets. You understand that in this role, activity translates directly into outcomes — for the business and, more importantly, for people living with disability who need the right support and accommodation.

You are comfortable being measured on referral volumes and occupancy outcomes, and you bring the local knowledge, skilled network and personal drive to meet those expectations across two thriving Queensland regions.

You may currently work or have experience as a:

- Business Development Manager
- Support Coordinator
- NDIS Service Manager
- Hospital Social Worker
- Community Development Officer
- Allied Health Practice Manager
- Disability Services Manager
- Local Area Coordinator
- Mental Health or Community Services Professional

Essential Requirements

- Demonstrated experience within the NDIS or community services sector
- Existing professional network across the Gold Coast and/or Sunshine Coast
- Proven track record of achieving referral, sales or business development targets
- Strong understanding of SIL and/or SDA pathways (highly desirable)
- Outstanding communication and relationship-building skills
- Comfortable working to and being accountable for KPIs relating to referrals and occupancy
- Willingness and ability to travel regularly between the Gold Coast and Sunshine Coast
- Current Australian Driver Licence
- NDIS Worker Screening Check (or willingness to obtain)
- Working With Children Check (where applicable)

What We Offer

- Salary of $110,000 – $120,000 plus Super
- Office-based vehicle provided for travel between Gold Coast and Sunshine Coast locations
- Mobile phone and laptop
- Professional development opportunities
- Clear performance expectations with regular leadership support and reporting structure
- Genuine career progression into a senior leadership role
- The opportunity to make a real difference to people living with disability across the Gold Coast and Sunshine Coast

Additional Information Only applicants who meet the essential selection criteria and have relevant experience within the NDIS or community services sector are encouraged to apply.

This is an office-based position and is not a work-from-home role. Regular travel between the Gold Coast and Sunshine Coast is a requirement of the role.

This role offers the opportunity to make a real difference by helping people with disability across the Gold Coast and Sunshine Coast find safe, high-quality homes and support — while building Value Care and Group Companies' growing disability network across Queensland.

If you have the local relationships, accountability mindset and drive to help people live independently, we would love to hear from you.

Apply now and become part of Value Care's exciting growth journey.

📌 Business Development Manager – NDIS, SIL & SDA (Brisbane)
🏢 VALUE CARE
📍 Brisbane