PM-Partners group is seeking an experienced Senior Project Manager to lead a large-scale Contact Centre Transformation program, delivering technology, process and customer experience change across the organisation. The role requires end-to-end ownership in a complex enterprise workplace, working with technology, operations, CX and business stakeholders.
You will manage multiple workstreams and vendors, establish governance and reporting, and drive customer experience improvements while
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📌 Senior Project Manager: Contact Center Transformation (New South Wales)
🏢 PM-Partners Group
📍 New South Wales
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