IT Service Governance Lead: Problem, Knowledge & Event (Victoria)

IT Service Governance Lead: Problem, Knowledge & Event (Victoria)

12 Sep
|
Leidos
|
Victoria

12 Sep

Leidos

Victoria

Job Description

Leidos Australia seeks a Problem, Knowledge & Event Coordinator to deliver ITIL 4 aligned services within a SIAM shared-resource model, providing cross-practice leadership across Problem, Knowledge and Event Management. You will drive governance, reporting, SLA performance monitoring and continual improvement, partnering with SMEs to enhance reporting, dashboards and service automation capabilities.

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Candidates should have ITSM experience, ITIL 4 Foundation certification, solid stakeholder

📌 IT Service Governance Lead: Problem, Knowledge & Event (Victoria)
🏢 Leidos
📍 Victoria

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