Job Description

Are you passionate about IT support and dedicated to delivering exceptional service? We are seeking experienced and customer-focused Desktop Support Technicians to provide vital technical assistance across various locations in South Australia. This is an exciting opportunity to utilise your troubleshooting skills, support diverse environments, and make a real impact in fast-paced corporate settings.

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In this role, you will be the go-to expert for end-users, ensuring their computers, applications, and peripherals run smoothly. Whether resolving technical issues remotely or on-site, your expertise will help keep businesses operational and employees productive. If you're a proactive problem solver with excellent communication skills, this opportunity is perfect for you.

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Key Skills and Qualifications

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- Proven experience in Desktop Support, Service Desk, IT Support or similar roles
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- Strong troubleshooting and problem-solving capabilities
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- Hands-on experience supporting Windows operating systems and common business applications
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- Knowledge of desktop hardware, laptops, printers and peripherals
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- Excellent communication and interpersonal skills
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- Customer-focused mindset with a professional approach
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- Ability to work independently and effectively as part of a team
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- Robust organisational skills to prioritise multiple support requests
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- Current Australian Driver's Licence and willingness to travel across South Australia
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Nice to Have Skills

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- Knowledge of other operating systems such as MacOS or Linux
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- Experience supporting enterprise level IT environments
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- Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician
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- Experience with remote support tools and ticketing systems
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Preferred Education and Experience

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- Demonstrated hands-on support experience in a corporate environment
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- Relevant IT qualification or diploma (desirable but not essential)
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- Previous experience supporting a geographically dispersed user base
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Other Requirements

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- Valid Australian Driver's Licence and ability to travel to various client sites across South Australia
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- Professional, reliable, and customer-oriented approach
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Desired Skills and Experience

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- Level 2 troubleshooting
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- network issue troubleshooting
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- customer service
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Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

📌 Desktop Support (South Australia)
🏢 Paxus
📍 South Australia