AFCA is seeking a Change Manager for the Digital Experience Program in Melbourne. You will lead the change strategy, migration and adoption activities across multiple digital initiatives, coordinating with Product, Technology, CX and operations to ensure a smooth transition for customers and staff.
The role focuses on customer experience, accessibility and measurable benefits, with a 12-month contract and adaptable hybrid working arrangements. A human-centered, inclusive approach is essential.
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📌 Digital Experience Change Manager (Melbourne)
🏢 AFCA
📍 Melbourne
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